A Little About Us
Here at The Plumbers Shop we have been proudly supplying trade & retail customers for 30 years.
The Plumbers Shop are based in Castle Bromwich, Birmingham & have been trading from the same site since 1988, We are proud of our heritage and equally as proud of the service we offer.We stock a vast range of plumbing & heating supplies to enable you to complete your project. So whether you require a bathroom suite, new taps, shower valves or enclosures, boilers or underfloor heating you can be sure that we will be able to help. We exist to assist you in creating a cosy, energy efficient environment you can proudly call home. Our experienced, friendly staff are on hand to provide a helpful and informative service tailored to your requirements.By continuously managing & improving working relationships with our key supply partners we are able to offer a comprehensive range of products from all of the big names from within the industry. This includes Ideal Standard, Twyford Bathrooms, Mira Showers, Aqualisa, Worcester Bosch, Baxi, Vaillant & Honeywell to name but a few.
All our products are selected on stringent criteria in terms of quality & durability.
We at The Plumbers Shop we believe every customer should be treated as an individual so as a result we don't sell our products online it just feels all a little too impersonal. We like to understand our customers needs and ensure that we treat every customer with the respect and individuality they deserve. We like the feeling that we get from finding the right solution for our customers.
Our promise to you
With so much choice and so many suppliers to choose from we know how confusing it can be ensuring that you are getting th right product at the right price. We always offer impartial advice and the most appropriate solution for your individual requirements. We don't believe in a one size fits all solution because it very rarely does.
We aim to maintain the old fashioned core values of service, honesty & integrity. We want all of our customers to feel valued & respected, whether it be a washer or a whirlpool bath we will always offer the best advice we are able to.
Every product we supply has to meet our four core values.
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Quality - All of our products are sourced through suppliers 7 manufacturers that have stringent quality assurance processes to meet the exacting standards we expect.
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Design - Our products from taps through to boilers are sourced from manufacturers that use the latest technology. Capturing international design trends and the most modern manufacturing procedures
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Service - We pride ourselves on delivering exceptional customer service throughout the entire buying process, As a result we expect the same of our suppliers. This ensures that your experience from initial enquiry through to delivery & aftersales care is as seamless as it can possibly be.
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Innovation - We are always looking at products that innovate in their form & function catering for todays lifestyle needs & demands.